Frequently Asked Questions

WorkManage is a smart purchasing system designed for food service businesses — restaurants, hotels, hospitals, and caterers. It lets you compare prices across multiple distributors side-by-side, so you can find the best deals and reduce your food costs by 15–25% per year.

Simply create a free account, upload your Master Product List (the items you regularly purchase), and then upload price lists from your distributors (PDF, Excel, CSV, or even photos). WorkManage's AI will automatically extract, normalize, and compare all prices for you.

Yes! Our Free plan lets you run up to 3 comparisons per month with 1 supplier per comparison and up to 50 items per list. It's a great way to experience the power of WorkManage before upgrading.

WorkManage supports PDF, Excel (.xlsx, .xls), CSV, and image files (JPG, PNG). We recommend PDF for the most accurate extraction results. You can upload supplier price lists, invoices, or order guides in any of these formats.

After uploading your Master Product List and supplier price lists, our AI engine normalizes all prices to a common unit (e.g., price per pound, per ounce, per case) so you get a true apples-to-apples comparison. It then identifies the best price for each item across all suppliers.

Different suppliers often list the same product in different pack sizes and units. WorkManage automatically converts all prices to a standard cost-per-unit, so you can compare a 50lb case from one supplier against a 25lb bag from another on an equal basis.

Absolutely! When adding a supplier, you can specify their cashback/rebate percentage. WorkManage factors this into the final comparison so you see the true net cost from each supplier.

It depends on your plan. The Free plan supports 1 supplier per comparison, Basic supports up to 3, Pro supports up to 5, and Enterprise plans have unlimited supplier comparisons.

We offer four plans: Free ($0/mo), Basic ($198/mo), Pro ($298/mo), and Enterprise (custom pricing). Each plan increases the number of comparisons, suppliers, and items you can manage. Visit our pricing section on the homepage for full details.

Yes, you can change your plan at any time from your Profile & Plan page. When upgrading, you get immediate access to the new features. Downgrades take effect at the end of your current billing period.

Yes! Annual billing saves you approximately 33% compared to monthly pricing. Contact us for Enterprise annual pricing tailored to your business needs.

Our Free plan serves as a trial, allowing you to experience the core features of WorkManage. If you need to test premium features, contact our support team and we can arrange a demo or temporary access.

Yes. WorkManage uses industry-standard encryption for data in transit (TLS/SSL) and at rest. Your pricing data is private and never shared with other users, distributors, or third parties.

Yes! You can export results as a PDF report or an Excel spreadsheet. The exports include detailed product breakdowns, supplier pricing, savings analysis, and a price matrix — ready to share with your team or management.

Only you. Your uploaded price lists, comparisons, and results are private to your account. WorkManage does not share, sell, or expose your data to any third party.

WorkManage works with any food service distributor. You simply upload the price list from your distributor — whether it's Sysco, US Foods, Performance Food Group, Gordon Food Service, Reinhart, or any local/regional supplier. Our AI handles the rest.

We are actively working on direct integrations with major distributors like Sysco, US Foods, PFG, Gordon Food Service, and Reinhart. These integrations will allow automatic price list imports, saving you even more time. Stay tuned!

While WorkManage is optimized for food service businesses, the price comparison engine works with any product that has standardized units. Some customers use it for cleaning supplies, paper goods, and other operational purchases.

You can reach us by email at [email protected] or by phone at (669) 290-9065. You can also submit a support ticket directly from your Profile & Plan page inside the app.

Our support team is available Monday through Friday, 9 AM to 6 PM (Pacific Time). We aim to respond to all inquiries within 24 business hours.

Yes! For Pro and Enterprise plans, we offer guided onboarding to help you set up your Master Product List, upload your first supplier files, and get the most out of WorkManage from day one.